Need a hand?
Most things in CRUZD should be easy enough to figure out without reading instructions. When something is not working, start here or email support@cruzd.app.
Updated September 4, 2026
Signing in
Use Google or ask CRUZD to send a private sign-in link to your email. The email link works once and expires after 15 minutes. If it has expired or was already used, request another one.
Check spam if the email is slow to arrive. Repeated requests may trigger a short cooldown. CRUZD gives the same response whether an email already has an account, which helps stop strangers from checking who is registered.
Your profile and photos
Open Me to edit your profile, hashtags, photo, visibility, public-profile choice, notifications, and private albums. Your profile starts private. A limited public page exists only if you deliberately turn it on.
Public grid photos must stay non-explicit. Private photos still have rules and may be reviewed after a report. Use a photo you have the right to share and never post someone else without permission.
CRUZING Now and location
CRUZING Now tells nearby men that you are actually available. Choose Free now, Hosting, Can travel, or Chat first, then select 30 minutes, one hour, or two hours. It turns off automatically and you can end it early.
CRUZD stores a broad area for nearby results and shows approximate distance. Other members do not receive your exact coordinates or a pin on your home, hotel, or workplace.
Messages, CRUZES and safety
A CRUZE is private interest. Messaging opens when interest is mutual. Unread and delivery information appear in Messages. Blocking ends contact and private-album access. Reporting sends the concern to moderation.
If somebody is threatening you or there is immediate danger, contact local emergency services. CRUZD support cannot provide emergency assistance.
Membership and billing
CRUZD Free remains useful. Plus is planned as one optional $9.99 monthly membership with no annual plan at launch. The full price and renewal date will appear before payment.
When billing opens, you will be able to cancel from Me. The next renewal stops and Plus continues through the billing period already purchased. Email support about a duplicate charge, a charge after confirmed cancellation, or another billing error.
Leaving CRUZD
You can hide your profile, clear location, sign out one device, sign out everywhere, deactivate your profile, or permanently delete the account from Me. Deactivation can be reversed. Deletion is permanent after confirmation.
Still stuck
Email support@cruzd.app with what you were trying to do, the device and browser you used, and what happened. A screenshot helps, but remove private information you do not want support to see.